Each applicant may request feedback on the assessment of his or her application as established by the Selection Committee and, if deemed appropriate, ask for a formal review/reassessment by writing to jobs@frontex.europa.eu.The Selection Committee only assesses information provided in the application form (during the screening phase) and/or the candidate’s performance on the required test and during the interview[1]. We cannot provide data related to other applicants.
If an applicant believes that he/she has been adversely affected by a particular decision related to the selection procedure, he/she can file a complaint under Article 90(2) of Staff Regulations of Officials of the European Union and Conditions of Employment of Other Servants of the European Union, laid down by a Council Regulation (EEC, Euratom, ECSC No 259/68)[2], mentioning the reference number of the selection procedure and the grounds (reasons) for the complaint, by writing to: complaints.article90.2@frontex.europa.eu. The complaint must be filed within three (3) months. The time limit for initiating this type of procedure begins at the moment the applicant is notified of the act that may be adversely affecting him/her or the date of publication of the final outcome on Frontex website.
Applicants also have the option to complain to the European Ombudsman. However, complaints filed with the European Ombudsman have no direct effect on the employment decision made by Frontex in regard to an application and on the period laid down in Article 91 of Staff Regulations. Under Article 2(4) of the General Conditions governing the performance of the Ombudsman's duties, a complaint filed with the Ombudsman must be preceded by appropriate administrative approaches to Frontex.[1] Judgments of 25 June 2003, Pyres v. Commission, T-72/01, EU:T:2003:176, paragraphs 34-35; and of 21 May 1996, Kaps v Court of Justice, T-153/95, EU:T:1996:64, paragraphs 50 and 54.
[2] OJ L 56, 4.3.1968, p. 1, as last amended by Regulation (EU, Euratom) No 1023/2013 of the European Parliament and of the Council of 22 October 2013, OJ L 287, 29.10.2013, p.15.