Announcements


Frontex Online Industry Days: Interpretation and Cultural Mediation Services for Frontex operational activities

2025-02-14

Is your company specialised in interpretation and cultural mediation services? Do you want to contribute to border crossing management operational activities? Are you ready to assist Frontex and Member States in briefings, screening and return counselling activities? 

Frontex, the European Border and Coast Guard Agency, plays an important role in managing the EU's external borders. A key aspect of our mission involves supporting EU Member States and Schengen-associated countries in migration management. This process includes interpretation and cultural mediation assistance during operational activities. 

Join us on 18 March 2025 during our Online Industry Days!

Frontex is organising Industry Days (I-Days) for commercial operators specialised in interpretation and cultural mediation service provisioning to present their portfolio, service management solutions and innovative approaches.

Frontex is particularly interested in:

  • Language Coverage: A wide range of language combinations.
  • Service Capacity: Ability to meet diverse and potentially high-volume operational needs (up to 300 profiles).
  • Service Delivery: Face-to-face, remote, and hybrid service options.
  • Flexibility: 365/24/7 service coverage as required by operational arrangements.
  • Sustainability: Compliance with Green Deal policies.


Practical Information

What are Industry Days?

Industry Days are a platform for interacting and engaging with experts from the European Border and Coast Guard community. The goal is to create a forum where participants can freely discuss the proposed technological innovations.

 Industry Days will be held in an online format and will include engaging presentations and dynamic discussions alongside an interactive digital exhibition platform. Each participating entity will be provided a 40-minute slot; during this time a presentation, Q&A session, and collaborative discussions will be held.

Who can participate and how to register?

If your organisation is at the lead of interpretation and cultural mediation services and has the capacity to support border crossing management, and you wish to place your service in the spotlight, we invite you to express your interest by filling in our online registration form. The call for expression of interest will be open until 11 March 2025.  Please provide an overview of the interpretation and cultural mediation services you wish to showcase. 

How will submissions be evaluated?

Attendance at this meeting is by invitation only. More information will be communicated separately to the selected applicants. After the submission’s deadline, Frontex will select the most relevant service providers. The selection is based on the following criteria: capacity, effectiveness, efficiency, innovation and relevance for the European Border and Coast Guard community.

All submissions will be evaluated internally, ensuring alignment with the needs of the European Border and Coast Guard community while guaranteeing fair and transparent treatment of all participants. 

Interpretation and Cultural Mediation services for operational activities must respect the legal limitations resulting from the European Union data protection rules and human rights provisions. 


Industry Day: your when and where

Date: 18 March 2025

Venue: Webex

Audience: Frontex internal units and Member States representatives

Themes: interpretation and cultural mediation services

Expression of interest deadline: 11 March 2025